Customer Relations & Service Add-on Packages

These add-on packages for businesses act as an auxillary employee. Not only do they personalize your business' web site, but they increase it's interactivity. They also serve to increase customer relationship and increase the organization of information.

Engaged Customer Package

• Personalize the web site for new and returning visitors!
• Increases customer loyalty!
• Increase your ability to TARGET your market!
• Gather important customer demographics
  For more information, click here.

Customer Relations Package

• Your OWN Customer Service Request Form!
• A CUSTOM FAQ Section with all custom cgi programming! 
• Allows web visitors to search through your FAQ section to find specific information.

Increase customer satisfaction and reduce employee workload by adding this package to your site. The Package includes a Customer Service Request Form (with installation) and a FAQ Section (with all custom cgi programming).  The FAQ program is customizable to match your site, and  allows you to add and delete items through web based forms. The FAQ program also allows web visitors to search through your FAQ section to find specific information. With this program, your web site isn't just a pretty face that informs or sells, but truly gets down to work for your company!

Customer Support Ticket Option Package

• Provide your customers with Customer Support Tickets!
• Let customers monitor progress on their requests!
• Increase customer satisfaction and retention.

The Customer Support Ticket Option Package replaces the Customer Service Request Form with a database of Customer Support Tickets which can be accessed by customers to monitor progress on their requests. This acts as an additional employee to track support requests, and increase customer satisfaction.

For a sample of the Customer support items, go to this page on our site: customer service

More information about other useful, time and money saving web site add-ons, click here.